TERMS & CONDITIONS

1. Pro-Orbit ltd

This website is operated by Pro-orbit ltd (referred to as “we”, “us” and “our”) is fully committed to protecting our customers.  Pro-orbit offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

The material in the Web Site is copyright to Pro-Orbit limited or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

 

2. Contacting Us

Our contact address is: 12 Worcestershire Lea, Warfield, Berkshire, RG423TQ. You may contact us by the telephone 07906146633 or alternatively you can email us on info@pro-orbit.co.uk.

 

3. Web Site Information

We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission.

 

4. Description of Products

The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.

 

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

 

5. Ordering Products

You may order products from the Web Site by submitting a completed order form through the check-out procedure. We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether it is received) makes the contract between us.

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

You are entitled to cancel your order if you so wish, provided that you exercise your right no longer than 28 days after the day on which you receive the goods or services. This doesn't affect your statutory rights if goods are faulty or not as described:

          -   the full purchase price

          -   the delivery charges incurred in delivering the goods to you

 

You may exchange your goods or return your goods, if the goods in you order are damaged upon receipt , or if the goods you have received are not the goods you originally ordered, accompanied by the delivery documentation, to a Pro-orbit, 12 Worcestershire lea, Warfield, RG423TQ,UK.

 

The following information will be required when returning your goods:

  • Confirmation Email containing your Transaction Reference Number

  • Delivery Documentation containing your Delivery Number

  • List and description of goods to be returned

  • Reason given for returning goods

When returning damaged or faulty orders, we will refund:

  • Full purchase price

  • Delivery Charges( the cost for initial delivery to you)

For all other returns, except where the item is damaged or faulty, you will be required to arrange and pay for the return of the item(s) to us. Any delivery charge on the original order is non-refundable.

 

6. The Price and Payment

The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order. The amount of these charges varies according to the method of delivery, weight of the products and the delivery address you specify in your order. If you subsequently amend your order to add items, the prices charged will be those applicable to the new item(s) at the time that the amended order is confirmed. Where items are ordered and sold individually by weight, the price of these items (expressed per kilogram or other appropriate unit of measurement) will be the price on the date that they are weighed. Although we have an indicative weight guide on the website, this is merely to assist your planning and the price you will be charged is the price for the actual weight you receive. If there is a change in the price/kg between the time your order is made and the time the item is weighed and priced by the supplier, the price you will be charged will be the price at the time the item is weighed.

Payment is made by credit card at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method if applicable.

Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

 

 

7. Delivery of Products

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

 

8. General

The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

All product images used on our web site are only representative of goods on offer. Actual goods may not be the same size, design or packaging. If you are not happy with any goods received, you have the right to cancel your order, return the goods in good condition to us within 30 days and receive a full refund of the purchase price paid.

Where further dietary information is important to you, for example because you have an allergy or specific dietary requirement, you should contact Pro-orbit ltd or the manufacturer to be sure it matches your requirements.

You can review the most current version of the Webpage Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
 

Questions about the Terms and Conditions should be sent to us at  :              info@pro-orbit.co.uk.